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Reports
From who received and opened your messages to who clicked links and where they’re located. You can view hard bounces, spam complaints, unsubscribes, and engagement by domain or email client, all with timestamped breakdowns. Download full PDF reports or access individual metrics to refine your strategy and improve deliverability.
Campaign Reports Overview
To view detailed stats for a sent campaign, go to Campaigns -> Campaigns List, select your campaign, and click Reports. You'll see full campaign info including subject, sender, delivery time, and more. To download the report, click the PDF button—your file will be ready via a pop-up or under Settings > Downloads.
By Brian Childress
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Last updated 3 months ago
Review Clicks From Social
To see how many clicks your campaign received from social media, go to Campaigns > Campaigns List, select a sent campaign, click Reports, then select the Social tab. You’ll see a breakdown of clicks from platforms like Instagram, Facebook, and Twitter.
By Brian Childress
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Last updated 3 months ago
Review Hard Bounces
To review hard bounces, go to Campaigns > Campaigns List, choose a sent campaign, click Reports, then select the Bounces tab. You'll see all contacts that didn’t receive the email due to delivery failures, along with error categories. Contacts with hard bounces are marked as Disabled and won’t be used in future campaigns unless reactivated.
By Brian Childress
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Last updated 3 months ago
Review Opens By Domains
To view which email domains are most used by contacts who opened your campaign, go to Campaigns > Campaigns List, select a sent campaign, click Reports, then open the Domains tab. You'll see a breakdown of opens by domain type (like Gmail, Yahoo, etc.).
By Brian Childress
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Last updated 3 months ago
Review Opens By Email Clients
To see which email clients your contacts use, go to Campaigns > Campaigns List, select a sent campaign, click Reports, then open the Email Clients tab. You’ll find stats on how many opens came from mobile, desktop, and webmail clients.
By Brian Childress
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Last updated 3 months ago
Review Opens By Location
To track how your campaign performs globally, go to Campaigns > Campaigns List, select a sent campaign, click Reports, then choose the Locations tab. You'll see a breakdown of opens by country.
By Brian Childress
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Last updated 3 months ago
Review Recipients, Opens And Clicks
To analyze campaign engagement, go to Campaigns > Campaigns List, select a sent campaign, click Reports, then choose Recipients, Opens, or Clicks. These tabs show recipient details, open rates by hour, and click activity.
By Brian Childress
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Last updated 3 months ago
Review Spam Complaints
To review spam complaints, go to Campaigns > Campaigns List, select a sent campaign, click Reports, then click Complaints. You’ll see a breakdown of complaints by hour and the contacts who marked the email as spam.
By Brian Childress
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Last updated 3 months ago
Review Unsubscribe Contacts
To view unsubscribes, go to Campaigns > Campaigns List, select a sent campaign, click Reports, then choose Unsubscribes. You’ll see unsubscribed contacts and a breakdown by hour.
By Brian Childress
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Last updated 3 months ago